Testimonials & Reviews
Bethel Family Medicine
Family Medicine & Cosmetics Specialists located in Brockton, MA
Bethel Family Medicine always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 817 reviews with an average rating of 4.87 out of 5 stars. Please read what others are saying about Bethel Family Medicine below, and as always, we would love to collect your feedback.
James M.
Submitted 06/23/25
I belonged to a large, well-respected HMO with a superb hospital and a famous medical school. When my PCP retired, a friend recommended Dr. Grogan. I had no complaints about the HMO, but the experience at Dr. Grogan's is far better.
I tore my rotator cuff nine months ago. I went back to the HMO’s hospital for treatment because they repaired the same shoulder in 2016 (nine years ago) with surgery, which worked perfectly. I had several visits and saw different people just about every time. Often, I could not tell if I was speaking with a physician or some other kind of medical person. I was told by one physician that they don't perform rotator cuff surgery on people over 65. "Rotator cuff surgery fails more than half the time on people over 65," she said. She prescribed physical therapy only, which I had, and my shoulder is just about perfect.
At my last visit (follow-up), I saw a different physician. I made a remark about their policy of no rotator cuff surgery on people over 65, and this physician said, "That's not true. We do that all the time." That was disturbing.
I was talking to a friend who is an MD and I said it looked like the relationship between the doctor and the patient was no longer the primary relationship and that now it was between the doctor and the insurance companies or the doctor and the network he belonged to – that is not good for the patient. He said, “You’re dreaming about the kind of personal care you got old days, those days are gone.”
Well, maybe. But you can still get that kind of personal care at Dr. Grogan’s. That’s what matters most to me. And yes, there is a Quest Lab on site, so when he sees you, he has the lab results in hand, and any issues can be discussed at that visit. The Patient Portal is easy to use and has all my information. I check in for appointments using the portal so when I arrive, I’m called in almost immediately. This is a very good place.
David B.
Submitted 05/29/25
faster than usual
Fred J.
Submitted 05/24/25
Personable at all stages. Helpful advice.
Morena C.
Submitted 05/16/25
Excellent Doctor, very professional and kind.
Thomas B.
Submitted 05/16/25
Great experience!
Barbara B.
Submitted 05/09/25
fast friendly and through
Gary M.
Submitted 04/12/25
Excellent care as usual. Always focused on my best interest and health.
Yozef P.
Submitted 03/21/25
Every Body so nice Vicky all ways the best and simile Megan as well
Nancy M.
Submitted 03/03/25
As always, i am satisfied with my visit--Dr Grogan always interested in hearing about any concerns and takes immediate action. Couldn't ask for a better physician.
Yozef P.
Submitted 01/29/25
A Doctor like Dr. Grogan comes once a century. He is the best and also his team he works with.
Shahid M.
Submitted 01/05/25
I have know this very helpful doctor for over 32 years
Karen W.
Submitted 12/12/24
Excellent
Michaela K.
Submitted 11/13/24
Always great. Wait time can sometimes be a little long but Dr.Hall Difalco is always personable and listens to you. She has great input and is very supportive.
Patricia S.
Submitted 11/05/24
Very patient and informative.
John D.
Submitted 10/17/24
Unfortunately, do to my Covid diagnosis, I did have to leave the office, but I did receive a follow-up call from Dr. Difalco even before I left the parking lot. Bethel Medical Group continues to shine and provide, not only great service to thei patients but also and more importantly, sincere compassion.
Michael H.
Submitted 10/03/24
The best around
Lynne N.
Submitted 09/28/24
Dr Grogan is knowledgeable, wise, and compassionate . He has been my PCP for over thirty years and has helped keep me fit and vibrant with hormone replacement therapy even at 84.
James C.
Submitted 09/19/24
SHE IS ALWAY GOOD
Maria R.
Submitted 08/29/24
She was very nice
Frank B.
Submitted 08/01/24
Wonderful